A. No. It’s a prepaid Visa card. You spend only what you have loaded onto your card.
A. You can use your card everywhere Visa debit cards are accepted. You can use your card like a credit card and sign for purchases, or you can use your card for PIN debit purchases. Your card allows you to visit any ATM with the Visa or Interlink logo and use your PIN to make cash withdrawals.
A. You can view your account anytime online at www.momentumcard.com or by calling 1-866-914-6051, or check your balance in any MONEY MART® OR LOAN MART® store.
A. You can check your balance and get details on your transaction history are to go online at www.momentumcard.com or by calling at 1-866-914-6051 and using our automated phone system or speaking to a customer service agent in English or Spanish.
The best way to stay informed about your card and available balance is to sign up for Alerts. Alerts are a FREE service that allows you to always know your balance and be aware of any transactions made with your Card. Alerts can be sent as a text message to your cellular phone and/or as an email. With daily balance alerts you'll always know your available balance and you will receive updates every time you swipe or load your Card.
All of the alerts are customizable, including daily balance, reloads, and other convenient updates. To set up your text or email alerts, go to www.momentumcard.com or call 1-866-914-6051 and customize your alerts.
A. You can reload funds on your Card at any Money Mart or Loan Mart store of by using the following options:
A. Typically, a purchase cannot be made for more than the amount available. Occasionally, a merchant will allow a purchase before checking the amount available, which may result in a negative balance. If this situation occurs, you are responsible for the negative balance on the card.
A. Make sure you keep your PIN number in a safe place separate from your card and do not write it on your card. If your card or PIN is lost or stolen, quickly report it and get it replaced by visiting any MONEY MART or LOAN MART store, or by calling 1-866-914-6051. Visa’s Zero Liability policy can protect you from unauthorized purchases.*
*Visa’s Zero Liability Policy does not apply to commercial card or ATM transactions, or to PIN transactions not processed by Visa. See your cardholder agreement for details.
A. A notice of "pending" means that while we have received notice from that merchant that you spent that amount at their store or on their website, the merchant hasn't yet sent through the final amount for payment. This notice, called an authorization, is done to make sure that your card is valid and to tell us to put the money in your account on hold until the merchant sends through the final transaction amount for payment. When we receive that final notification (usually within 3-5 days of the purchase) the transaction is considered "settled" or "posted," and the amount of that transaction is taken out of your account and remaining funds released back to your available balance.
For example, if you choose to pay at the pump at gas stations, you will need to have a minimum available balance of up to $100. If you purchase gas at the pump and the merchant obtains an authorization for $100 and the total purchase comes to $25, the merchant will complete the transaction by settling on the $25. The remaining $75 will be released back to your available balance. Restaurants, hotels and rental companies are other examples of companies that may authorize your card for funds in addition to the purchase amount.
A. Yes, wherever Visa debit cards are accepted for payment. Please wait 24 hours from time of purchase before using temporary card for online purchases.
A. The prepaid MOMENTUM Visa card will not be accepted for online gambling or car rental transactions.
A. Yes.
A. Yes, Please wait 24 hours from time of purchase before using temporary card for bill payment.
A. No. Any card that you purchase must be in your name. If your wife or family member wants a card, they will need to come in to any MONEY MART or LOAN MART store and show proper identification to get a card.
For further information please visit your MONEY MART or LOAN MART stores, check online at www.momentumcard.com or call 1-866-914-6051